Club Carrefour

FAQ’s

How do I become a member?

Membership can be easily setup at either Health Club.we will require you to complete an application form at reception once you have decided on your membership option.Alternatively we are happy to email you a form.

What do I pay when I join?

You will be charged your membership pro rata amount based on the date you join and a joining fee.

What does my membership include at both Clubs?

Your membership includes full use of the gyms and  all classes.

Is there a joining fee?

Yes you will be charged a £27 joining fee with all full membership types.

Do I have to commit to a yearly contract?

We offer several different types of membership. Membership can be paid monthly by direct debit on a non-contract or 12 monthly contract basis .Alternatively you can pay by cash, cheque or credit card for a temporary membership which can be anything from one day to one month.

Do I have to be a member to use the classes within the facilities?

No, we offer a class pass option for non-members to use. This entitles them to participate in any of the classes between both clubs. A 10 class pass is available at the cost of £70.00 with an extra £15.00 supplement for Bikram Yoga.

Is there a discount on annual membership?

Yes, with annual membership you receive two months discount off the total yearly subscription.

Why are there two separate membership rates between the clubs?

The reason being as a member of Club Carrefour it entitles you to the use of both Clubs whereas a member of Carrefour Metro gets the use of that facility only.

Will I be shown on how the equipment works?

Please speak to one of our helpful reception staff and they will be more than happy to organise an induction with one of our personal trainers.

Are there discounts on a joint membership?

Yes, if you are joining as a joint member you are only charged a single joining fee.

Is there parking at both the facilities?

Yes, there is free parking based at our Club in St Lawrence and easy access to Metro by the use of Green street car park.

Can I put my membership on hold for sickness or injury?

Yes, you can freeze your membership between two and six months at a charge of £5 per month.

Is there a beauty salon within both clubs?

There is a beauty salon in St Lawrence only and you will receive 10% discount with all full membership types.

Does the facility cater for all ages?

We have a minimum age acceptance of 16 years old as this falls under our young person’s membership from sixteen to twenty one please contact either of the clubs for further information.

Are the clubs open on bank holidays?

Yes, the Clubs are open throughout the year with the exception of Christmas Day, Boxing Day and New Year’s Day. Please ring reception for further details on the bank holidays opening hours.

Could I trial the facility before purchasing a membership? 

Yes we can offer you a single day entry at the cost of £10.80 which can be reimbursed once joining on a full membership.

Is there internet access within the clubs?

Free WIFI is available in the clubs; please phone reception for further details.

Am I allowed to bring a guest?

Yes, full members of the Clubs are permitted to bring a single friend for a free day pass .

Terms and conditions apply.

If you have any further questions please do not hesitate to contact either club.